Using your emotional intelligence in conflict can resolve primary level confrontations and fallout. Likewise, a lack of emotional intelligence (EIQ) self-awareness and focus can result in greater interpersonal conflict. To create achievable and sustainable priorities when working with others, your EIQ’s inner resolution needs to establish what’s truly important and to what degree. Priorities, values, wants and desires need to navigate past our counterproductive tendencies of emotional intelligence during conflict.
There has been a lot of discussion and refinement on the notion of “vision” in the past ten years or so. A vision is your picture of a desired state of affairs at some point in the future. A vision provides a way for people to agree on goals and how they will be met. With so much change going on, it has become increasingly more necessary to envision the way we would like things to be. Without a vision, we get lost in the trivia of daily life, or swamped by the feeling of being out of control.
Everyone is motivated. The big question is what are they motivated to do and why? Few subjects are more often discussed and less understood by managers and leaders than workplace motivation. To get the right results with people, you need to understand the basics of motivation to use it effectively.
One important key to growing your business is to delegate the time-consuming, non-income driving tasks to someone else. Does Jennifer Lopez concoct her own perfume or create sketches for her fashion line? No, she delegates to her team. All she is obligated to do is attach her face to the finished product. She does little work, yet reaps the rewards of residual income.
A reality of joining the workforce is like families, there is often team conflict. Whether those other people are colleagues or clients, you will be expected to work and succeed together. Oftentimes, this social aspect of working with others is a positive. For example, working in teams can lead to better, more flushed out ideas –…
The term “loyalty” usually brings to mind a long period of time … in other words, a lifetime customer. However, when I teach the concept of loyalty, I like to change the focus a bit. Don’t worry about a customer’s actions years in the future, focus on now. Or, more specifically, the next time.
What is the importance of addressing attentiveness? It’s easy for anyone to lose attentiveness and overlook the most subtle clues. Clues that could make a big difference in how well we get along with others, and how well we solve problems. Read this week’s story on Platinum Rules for Success and learn about Dr. Tony’s…